FAQ

  • Zeroing procedure
    • Zeroing the axes can only be performed after logging in on administrator level.NOTICEPlease note:The bottom roller ...
    See more
  • Shipping and Delivery
    Payment and ShippingThe following conditions apply:Delivery is made within the country (Germany) and to the following...
    See more
  • How to Cancel Your Subscription
    Canceling a subscription is usually straightforward and can be done online through your account settings. Here’s a de...
    See more
  • Pulse
    Pulse Hire was created with a vision to offer a one stop shop for all site hire requirements throughout the UK. With ...
    See more
  • Same Day Delivery
    We can provide a same-day delivery service on orders placed before 11:00. Please note that same-day deliveries will i...
    See more
  • Creating and Managing Alerts
    Creatingand Managing Alerts General Guide beacon.support@hansonwade.com Last Updated: 24th February 2025   Creating ...
    See more
  • How to Reset Password
      A password reset is an essential step to ensure the security of your account, especially if you have forgotten your...
    See more
  • Problembehebung Wechselrichter SMA Sunny Tripower 5000TL - 12000TL
      Fehlerbehebung bei Problemen mit SMA Sunny Tripower 5000TL - 12000TL Bei Problemen mit dem SMA Sunny Tripower Wechs...
    See more
  • Troubleshooting Unusually Slow Internet Connection
    A fast and stable internet connection is essential in today's digital world. However, if your fiber optic internet co...
    See more
  • How can I return an item?
      The ordered item doesn't fit after all? No problem. Simply use the enclosed shipping label (included in the package...
    See more
  • Opening Times
    What are the general opening times in German? Branch Opening Times: 1. TechWelt Main Branch - Berlin Address: Haupt...
    See more
  • Troubleshooting: App Crash After Update
      Restart DeviceWhy: To fix temporary software errors.How: Press and hold the power button and restart the device. ...
    See more
  • Where is my order?
    To track your order, please click on the tracking number provided in the email you received when the order was dispat...
    See more
  • Troubleshooting: Missing Selection Option
    Lösungsartikel: Auswahloption fehlt Problem Statement: Sometimes, important selection options are missing in applicat...
    See more
  • How do I customize my Help Center?
    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to l...
    See more
  • How can agents leverage knowledge to help customers?
    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Sea...
    See more
  • How do I publish my content in other languages?
    If you have configured your Help Center to support multiple languages, you can publish content in your supported lang...
    See more
  • What are these sections and articles doing here?
    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few ...
    See more