Update July 21, 12:00 PM
Following the IT outages caused by a faulty update for the security software Crowdstrike Falcon, the situation is normalizing in many areas. However, numerous companies are still struggling with the repercussions of the disruptions. Many business processes and operations were affected by the failure of computer systems or individual applications. The BSI (Federal Office for Information Security) is also in intensive communication with the company regarding this matter. Further information from Crowdstrike about this incident (in English).
Meanwhile, cybercriminals are exploiting these incidents for various forms of phishing, scams, or fake websites. Unofficial code has also been circulated. The BSI strongly recommends obtaining technical information exclusively from official Crowdstrike sources.
Regarding the IT outages caused by a disruption of the Microsoft Azure service, the situation is also normalizing. Microsoft states that it has mitigated the problem and that only isolated disruptions are still being observed. Approximately 8.5 million systems are believed to have been affected. The incident is still under analysis, and a corresponding report has been announced for next week. The BSI is also in productive communication with Microsoft. Further information from Microsoft.
Update July 20, 12:45 PM
Following the IT outages yesterday caused by a faulty update for the security software Crowdstrike Falcon, the situation is normalizing in many areas. However, numerous companies are still struggling with the repercussions of the disruptions. Many business processes and operations were affected by the failure of computer systems or individual applications.
It is still unclear how the faulty code made its way into the Crowdstrike update. The BSI is also in intensive communication with the company regarding this matter.
Further information from Crowdstrike about this incident (in English).
Meanwhile, cybercriminals are exploiting these incidents for various forms of phishing, scams, or fake websites. Unofficial code has also been circulated.
The BSI strongly recommends obtaining technical information exclusively from official Crowdstrike sources.
Regarding the IT outages caused by a disruption of the Microsoft Azure service, the situation is also normalizing. Microsoft states that it has mitigated the problem and that only isolated disruptions are still being observed.
The incident is still under analysis, and a corresponding report has been announced for next week. The BSI is also in productive communication with Microsoft.
Update July 19, 2024
Currently, there are IT outages occurring globally across numerous industries. There are also affected companies in Germany, including operators of critical infrastructure.
One cause appears to be a faulty update of an IT security solution from the manufacturer Crowdstrike (Falcon). This solution is used by many other IT services, which consequently fail. According to information from the BSI, the manufacturer of the affected solution has communicated a workaround that should be implemented by those affected.
As of the current understanding from statements by the affected companies, there are no indications of a cyberattack. The incidents are continuously being evaluated.
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